Accessibility help center at Charles Schwab

As a client, you can reach a Schwab investment professional 24 hours a day, 365 days a year for your investing and trading needs. To ensure that individuals with disabilities have access to our goods and services, we provide the following:

Account open services

You can register for many different types of accounts on Schwab.com, allowing you to open a Schwab account in just a few minutes, without the need for a paper application. Learn more about our most popular accounts to get started.

If you need assistance with your Schwab account, please contact one of our investment professionals at 800-323-5014.

Online accessibility

At Schwab, we believe that our products and services should be accessible to everyone, regardless of ability. As part of our ongoing commitment, we have adopted Web Content Accessibility Guidelines (WCAG) version 2.2, level AA, as the accessibility standard for our web and mobile content.

If you have issues accessing information at Schwab, please call us at 888-862-9680 or email us at AccessibilityHelp@Schwab.com. We'll need to know what browser or operating system you're using, as well as what assistive technology you rely on, if any. We value your feedback and suggestions as we work to make our offerings as accessible as we can.


Browser accessibility support

Most browsers have built-in accessibility features that Schwab.com supports, such as the ability to change colors, adjust contrast, and increase or decrease text size. You can find more tips for customizing your browser and computer setup at the W3C® Web Accessibility Initiative website.


Mobile apps accessibility support

Both Android™ and iOS provide a suite of accessibility features that can be leveraged in conjunction with our products. You can find more information about specific accessibility features by selecting your device below:

Telecommunications relay services

Schwab clients who are deaf or hard of hearing, or who have speech disabilities, can contact us via T-Mobile's relay service, 24 hours a day, 7 days a week. We'll also gladly accept calls from other relay services.

Accessible statement alternatives

Upon request, Schwab can arrange for Braille, audio, or large-print versions of our brokerage and bank account statements. To request this free service, call 800-435-4000 to speak to a Client Service Specialist (or for TTY).

American Sign Language (ASL) interpreter services

Upon request, Schwab can arrange for sign language interpreter services. If you wish to request an ASL interpreter, please contact a Client Service Specialist or your local branch to schedule an appointment with an interpreter.

Physically accessible locations

Schwab monitors our branch locations for compliance with ADA requirements and state and local accessibility laws. If you have a question about access and parking at a particular location, please contact your local branch or call 800-435-4000.

Reader services

Schwab investment professionals are available 24 hours a day, 7 days a week to help and will gladly read documents or information to you over the phone.